Loading...

Testimonials

Testimonials

Many families reach out after the conclusion of the services to let us know how much our support and guidance meant to them in their time of need, and we’re honored to receive such heartfelt praise. We feel that these messages speak for themselves and we’d like to share them with you.

If you feel we’ve gone above and beyond in supporting you through this difficult time, or would simply like to reach out and say thanks, contact us to share your thoughts or submit a testimonial below. It means the world to us to hear from you and know that we’ve made a difference.

Submit a Testimonial
 
 
 
 

My brother passed away unexpectedly in November. It's hard to know what to do when you are in shock and feel overwhelmed with sadness, but I called Routsong to help with his funeral and I'm so glad I did. Sam and the Routsong staff calmly and carefully handled all the arrangements for my brother's visitation, memorial service, and military burial at the Dayton National Cemetery. Also, Brian Bennett did an excellent job speaking at the service and capturing the essence of my brother's spirit. It brought us all a sense of peace and was a wonderful tribute to my brother, who was a great man and Vietnam veteran. The videos on the Routsong YouTube channel helped out-of-town friends and family be part of the service, which is so important during this time of COVID. Your services are greatly appreciated!

Barb Miller

January 21, 2021

I wish to take the time to express my family's gratitude to the Routsong Funeral Home for there Pet Loss Services. Our pets mean everything to my husband and I. The Routsong family clearly understood our loss and treated our pet with the dignity and care he deserved! They offer an amazing service which I hope continues for years to come. Thank you very much! Pamela and Larry Lathram

Pamela Lathram

October 11, 2020

I want to take this time to express my family's gratitude for the tremendous relief that Sam Routsong provided me during my mother's passing. I was lost and Sam guided me through all the ins and outs, never rushing me nor making me feel stupid, giving options to choose from and waiting for me to comfortably choose. He gave me great comfort and freed my anxieties while we said good bye to Mom. He called almost daily to check on me, to keep me informed and to answer my midnight texting to him. The service was wonderfully arranged at the cemetery chapel & provided via internet broadcast on YouTube, those who couldn't come because of COVID19, the ability to be part of the proceedings. The Routsong YouTube stays on their website for viewing even afterward. Thank you for having a wonderful endearing man such as Sam as a part of Routsong.

Patricia Method Renner

July 26, 2020

I have read the testimonials on your website and can truthfully say to you that none approaches the commendations you and your staff deserve for the way you and they treat visitors. My husband and I were in Kettering for the service of my sister-in-law in early October. I was so impressed, particularly with the video of the still photos showing her from her graduation until just a short time before her death. It was so comforting for us to see her pictured at various times throughout her long life and we thank you for that very different offering - something not seen at any of the funeral homes we have visited. Your staff certainly put the emphasis on the visitors and members of the family. We were impressed, as well, with the wonderful odor of homemade cookies, with the dining area, with the kitchen, and all you made available to us. The huge viewing room with its many couches and chairs made if very convenient for those of us at the service. Your funeral parlor was the nicest my husband and I have ever been in and we have been to many over the years. Your slogan: “Delivering exceptional value and service since 1918” is one slogan we can truly say “tells it like it is”. Thank you for the quality of the service and for an unsurpassed staff that made our visit to Kettering, despite the sadness of our loss, a satisfying event just knowing that she was well-cared for in your hands. God bless you and your staff and we hope you have many more years to serve the bereaved.

Anonymous

I know my brother has written a thank you letter, but I wish to add to his sentiments. Being in Wyoming I was not always there. I know my brother felt overwhelmed at times with all the details. Barry, thank you for assisting Charles and Michelle in all the many ways you did. You made the process easier for my mother and I. It was a great service you provided and we are deeply greatful.

Anonymous

Tommy, thank you so much for all of your help during a very difficult time. My brother and I were very impressed with your presentation to us and we felt that all of our concerns would be met, and they were. You and your staff are to be commended.

Anonymous

TR, I want to pay a special thanks from me and my family for your loving care and support. You and your staff did so much to make our grief bearable. Thank you again for everything.

Anonymous

Mr. Routsong, thank you so much for your guidance and compassion extended to me and my family last week, the unexpected death caught me off guard and out of sorts. You made everything as easy as possible and your professionalism will be long remembered.

Anonymous

We wanted to thank you all again for all that you did to see that the services for our dad went smoothly. All of you were professional, friendly and caring and we were able to get through that time knowing you were in control. Dad always had great confidence in you and so did we. Thanks again for making a difficult time less difficult.

Anonymous

Anne, thank you again for the time that you give to our students at the University of Dayton. Your contributions have greatly enriched our students. We appreciate and value your expertise.

Anonymous

We appreciate the service you offered. Your whole staff was very kind and helpful. This has been a heart breaking tragedy, and I could not have gotten through without your kindness.

Anonymous

Just have to say a "Special Thanks" to each and everyone there for the way things were handled when my husband passed away. We wouldn't had known what to do without you all.

Anonymous

Our family wishes to express their sincere appreciation for the very thoughtful and gracious assistance you extended in arranging the funeral. It was all so dignified and honorable in every way. We could not have asked for more. Thank you for your kind sympathy and understanding.

Anonymous

© Routsong Funeral Home & Cremation Services | Centerville and Kettering, OH - Funeral Home Website Design By Frazer Consultants, LLC

View Privacy Policy

Privacy Policy & Terms of Use